Refund Policy
Last updated: October 30, 2026
Custom merchandise
Custom-printed merchandise is final sale, except for defective, damaged, or incorrectly produced items and where required by law. We do not offer refunds for a change of mind or customer-selected size, color, design, or other details when the merchandise was produced correctly.
If something is wrong
Please contact us within 7 days of delivery when possible with your order information, a description of the problem, and photos if available. This reporting request does not limit rights provided by law. We will review the issue and work with you on an appropriate replacement or refund.
Approved refunds
Approved refunds will be returned to the original payment method. We will confirm the refund details after reviewing your claim. The time for funds to appear depends on your payment provider and financial institution. For an eligible defective, damaged, or incorrectly produced item, we will also address applicable shipping costs.
Order changes or cancellation
Contact us as soon as possible if you need to change or cancel an order. Because orders are custom printed, changes and cancellations may not be possible once production has begun. Any rights required by law still apply.
Email bellascustomapparel@gmail.com
Call 502-744-9371
Bella’s Custom Apparel · 451 Baxter Avenue · Louisville, KY 40204